Explore the world at a slower pace...
Call us on 01707 817311
Or, email us at [email protected]
Call us on 01707 817311
Or, email us at [email protected]
Go To: About Us
If you’re thinking of booking a holiday, let the experts show you the way. As the world reopens, you can continue to book and travel with confidence with us.
We understand that plans change and so we have always had flexible and fair booking conditions. With flexibility more important than ever, we've taken additional steps to ensure you can book and travel without worry.
If you have to cancel your holiday up to and including the day of departure, due to Covid-19 restrictions (local lockdown or self-isolation), you can request either a full refund of recoverable costs or a free-of-charge transfer to a later date or another holiday (less any non-recoverable costs).
If we are unable to your operate your holiday due to Covid-19, or for any other reason, you can transfer your booking to a later departure, choose another holiday, or request a full cash refund. Refunds will be processed within 14 days.
We will only run holidays when all elements of a trip meet our strict covid-safe criteria. This means we will only operate to destinations where you don't have to quarantine at either end, are open to tourists, we know in advance there will be reliable airline access and every element is covid-safe.
We are fully bonded and regulated to ensure you have the protection you can trust. Your flight inclusive holiday is protected though our ATOL membership and all other holidays are covered under our ABTA bond.
Non-recoverable costs: costs that we incur on your booking, such as paying for flights, activities or to secure accommodation in advance.
The safety and wellbeing of our clients, tour leaders and suppliers will remain our priority and every element of your trip will be done in a safe and responsible way.
Although you’ll see some changes in the way we operate, we are aiming to provide as close to a ‘normal’ holiday as we can. We aim to keep inconveniences to a minimum, allow our tour leaders the flexibility to adapt arrangements locally if necessary and keep you informed all the way.
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