An introduction to Mel
I have always worked in the travel industry since leaving school and I still absolutely love it! Liaising with customers on the shop floor in travel agencies and helping them with ‘all things travel’ from booking train and theatre tickets, hotel and flight bookings, car hire and foreign exchange to finding their ultimate dream holiday was where I began, before moving on to organising business trips around the world for Tesco.
I found my way to RWH Travel in 2002, and I couldn’t imagine working anywhere else! I took a break to look after my children but came back to the sales department in 2012. I have always been customer service focused and I’ve really enjoyed building strong relationships with customers, and more recently Private Group Organisers, which has been rather important over the last 18 months with everything we have been through together!
Organising a group holiday is a tough job, I’m here to ease that pressure for you and to offer all the support you may need by being your dedicated point of contact. Understanding the challenges that you have taken on in organising your group holiday is key, and I always look forward to building our relationship and looking after you and your groups for a long time to come. If you haven’t already been in contact with me, don’t hesitate to let me know of your travel plans for your group, I’ll work closely with you to bring your ideas to fruition and ensure your experience is as stress free as possible!
In my spare time I also love to travel, spend time out in the village I live in (mostly eating and drinking with family, friends, and neighbours!), take theatre trips and some lovely long walks with my cocker spaniels Marley & Dexter.