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Call us on 01707 817311

  • Mon to Fri09:00 - 17:00
  • Saturday09:00 - 13:00
  • SundayClosed

About Us

SafetyFirst

 As we head into 2022 and beyond, the safety and wellbeing of our clients, tour leaders and suppliers remain our priority and every element of your trip will be done in a safe and responsible way.

As always, you can book and travel with us in complete confidence, we have flexible booking conditions and we continue to be fully committed to offering you all the flexibility you need and to keep you updated with all the latest developments as we return to travel and group holidays. 

We'll endeavour to keep the information on this page updated but please note that these details shown below refers to England only, for the other devolved nations, please refer to the appropriate government websites for WalesScotland or Northern Ireland.  

Please also take the time to review the information specific to your chosen destination on the  FCDO travel advice website as there may be additional local rules and restrictions in place which are important for your arrival and stay and these may be introduced at short notice. 

Some ‘frequently asked questions’ are detailed below and in addition a step by step guide to travel abroad is available here and a summary of the UK Government’s Passenger Covid-19 Charter here.  In all cases, holiday travel will only be possible so long as the Foreign, Commonwealth and Development Office (FCDO) advice allows for non-essential travel. 

Will I need to have a COVID-19 vaccination before overseas travel, and will I need documentation to prove my vaccination status?

Yes, most likely. If you live in England and have taken a full vaccination course you will be able to demonstrate your Covid-19 vaccination status, either using the NHS App or by applying for a written document from the NHS website or by calling 119. The NHS App has been updated to include booster vaccinations. We recommend that you check if the destination country accepts this proof of vaccinated status. 

Please note: The Foreign Office (FCDO) has recently updated its travel advice for a host of European destinations advising that travellers intending to show their vaccination status with a paper form must ensure it is dated from November 1. This update applies to PDF printouts of the NHS Covid Pass but does not affect the digital version

Some destinations may alternatively accept proof of a negative Covid-19 test but you should check your destination country individual requirements by visiting the FCDO travel advice website.

If you live in Scotland, Wales, or Northern Ireland, you should check your governments websites for further information.

Will I need to have a PCR test before travel ?

PCR tests are not a UK requirement but of the destination country itself and the requirements can change at any time. We recommend that that you visit the FCDO travel advice for the latest information.

If you need to show a negative PCR (Polymerase Chain Reaction) test result, you will need to use a private provider as the NHS Test and Trace will not be able to provide these documents.  If you prefer to take this Outbound PCR test at home, you can purchase self-tests. 

Please be sure to check your chosen provider meets the needs for your holiday destination and is a UKAS accredited lab (i.e., accredited by the government's regulatory agency) and approved for use by Public Health England.   In all cases keep in mind that your destination country may alter their entry requirements at short notice and without warning so we would strongly advise you to check the entry requirements before purchasing any tests.

Before taking the test, you should ensure to verify the travel window specified by your destination country. You will need to take the travel certificate and the necessary QR Code with you to the airport so if you have not printed these documents and intend to use your mobile or tablet, please ensure they are fully charged. Please also keep in mind if you are intending to use your mobile or tablet, you will be dependent on the airport's internet connection. 

We strongly recommend that you have taken out insurance which covers you in case you or one of your party members tests positive for COVID-19 prior to departure or whilst in resort.

What about the Government traffic light system and returning to the UK?

For passengers returning to the UK, the Government have a two-tier status. It is not our intention to operate to any country on the government red list. You are currently unable to travel to these countries from the United Kingdom. Anyone returning from these countries that are a British or Irish resident, will need to stay in hotel quarantine on arrival into the UK at their own expense for 10 days. Pre-departure and arrival Covid-19 testing requirements also apply. Here’s a current directory of the red list countries.

For passengers returning to the UK, the Government have a two-tier status. It is not our intention to operate to any country on the government red list. You are currently unable to travel to these countries from the United Kingdom. Anyone returning from these countries that are a British or Irish resident, will need to stay in hotel quarantine on arrival into the UK at their own expense for 10 days. Pre-departure and arrival Covid-19 testing requirements also apply. Here’s a current directory of the red list countries.

From 4.00am 11th February, when returning to England from non-red list countries, the following rules apply.

Fully vaccinated 

If you qualify as fully vaccinated for travel to England, you:

  • will not need to take a COVID-19 test before you travel to England or after you arrive
  • will not need to quarantine when you arrive

Not fully vaccinated 

If you do not qualify as fully vaccinated for travel to England, you will need to:

  • show proof of a negative COVID-19 test – to be taken in the 2 days before you travel to England
  • book and pay for a Covid-19 PCR test – to be taken before the end of day 2 after arrival in England. The day you arrive is day 0.  

Until 10th February, when returning to England from non-red list countries, the following rules apply.

Fully vaccinated 

  • book and pay for a Covid-19 test – to be taken before the end of day 2 after arrival in England. The day you arrive is day 0.  You can take a lateral flow test.
  • if your test is returned as positive, you should self-isolate at home and take a PCR test to check for variants.

Not fully vaccinated 

  • If you do not qualify as fully vaccinated for travel to England, you will need to:
  • show proof of a negative Covid-19 test to be taken in the 2 days before you travel to England.
  • book and pay for a Covid-19 PCR test – to be taken before the end of day 2 after arrival in England. The day you arrive is day 0.

ALL travellers irrespective of travel date must complete a Passenger Locator Form whether you qualify as fully vaccinated or not.

  • Your passenger locator form must be completed any time in the 48 hours before you arrive in England.  
  • If you need to book and pay for a day 2 or day 8 Covid-19 PCR test, the booking references must be added to your Passenger Locator Form.
  • UK Passenger Locator forms can be filled out on-line here.

You must also be able to prove that you have been fully vaccinated (plus 14 days) with a document (digital or paper-based) from a national or state-level public health body that includes, as a minimum:

  • forename and surname(s)
  • date of birth
  • vaccine brand and manufacturer
  • date of vaccination for every dose
  • country or territory of vaccination and/or certificate issuer

We will endeavour to keep this information up-to-date but would emphasise that you should also check with official sources before booking and again regularly prior to travel as the requirements continue to evolve.  

As members of AITO. Our customers can access discounted testing services from companies including Medicines OnlineRandox, C-19 and Qured. All offer appropriate Covid-19 testing, but please ensure these meet the needs of your holiday, destination country and your pre departure schedule before any purchase is made.

See here for discount codes for Medicines Online and see below for a broad summary and other possible providers.  The Information shown in the table below for test providers is accurate to the best of our knowledge and is provided as guidance only. 


  

When 

Cost 

Tips 

Link 

Vaccination history 

Entry to destination and UK 

Free – NHS App 

Download the free NHS App or visit the NHS website. You can also call 119 to request a printed document.

NHS website

Pre-departure test 

72 - 48 hours before departure from the UK 

Randox (From £48)
Use code AITO43 

If you need a negative COVID-19 test to enter your destination, you must use a private test provider in the UK. NHS tests cannot be used for the purpose of pre-travel testing.


 Purchase at least a week before travel, with kit delivered to your home.  Test at home, drop off at one of 000s of sites around the UK. Randox will aim to provide your test results within 24 hours.

Randox 

Fit to fly to UK 

48 hours before departure to the UK (APPLICABLE FOR NON FULLY VACCINATED ONLY)

Qured (£39)
C19 testing (£29)
Use code AITO10 

Purchase at least a week before travel, with kit delivered to your home. NHS tests cannot be used for the purpose of testing.

Qured arrange a video call to take a lateral flow test whilst on holiday. Our leaders or hotels will have a device available to make this call if you do not have a smartphone.

C19 provide a self-testing kit. Once carried out and uploaded to C-19, the results are sent to you with a certificate within a 12-hour window (via email).

 Schedule your call/test (before you travel) for early evening 3 days before your return flight.  

Qured


C19 Testing 

2 Day test back in the UK 

48 hours after arrival back in the UK (APPLICABLE FOR NON FULLY VACCINATED ONLY

Randox (From £48)
Use code AITO43 

Purchase at least a week before travel, with kit delivered to your home. Test at home, drop off at one of 000s of sites around the UK, test results within 24 hours. 

Randox 

Passenger locator forms 

Entry to UK 

Free 

Follow links below to government websites. 

Passenger Locator Form

What if the destination country changes its traffic light status whilst I am on holiday?

The rules that are in force when you return to the UK will apply, not the rules when you departed the UK, so if the rules change whilst you are overseas, you will need to comply with the current status on your return.

Are some non EMA approved vaccinations still not acceptable for travel overseas?

The topic of Covishield, the AstraZeneca vaccine manufactured in India, has been widely discussed in the media recently, and there were early reports that some countries would not accept this vaccine as valid, though they accept the AstraZeneca vaccine manufactured in Europe. 

Individual countries are free to apply their own rules for travellers and WHO have urged all countries to recognize the vaccines it has authorised (including Covishield).    It is highly recommended that everyone checks the validity of their vaccine before deciding to travel to another country. This can be done by using the vaccine-checker tool created by VisaGuide.World, which enables travellers worldwide to confirm whether the jab they have been immunized with is accepted by the authorities of the country they plan on visiting. You should also confirm these details by visiting the FCDO travel advice website  and reviewing your chosen destination.

What sort of restrictions could there be overseas? 

Since returning to overseas travel during September 2021 we are constantly reviewing our itineraries and making any necessary tweaks in order to comply with any local requirements as well as ensuring we can deliver the best possible holiday experience. 

For all of our destinations, we review accommodation, transport, and other aspects of your holiday against our firmly established Covid-19 Safety Guidelines and we’ll continue to update our policies and protocols as appropriate, ensuring that all our suppliers are kept updated.  

As a general policy we would always recommend when travelling that you carry your own supply of reusable face masks and alcohol-based hand sanitiser (you’ll need them for air travel), and our tour leaders will be able to advise you regarding the usage of these based on local guidelines.

We know that as we head out of the pandemic, getting back out there and exploring on foot has never been more important and we aim to provide you with an enjoyable holiday with as few restrictions as reasonably possible. 

What would happen if I became unwell whilst on holiday?

All our holidays are accompanied by trained and experienced tour leaders who have ‘around the clock’ support from our head office so there will always be someone to assist you in the event of any illness within the group.  Our local suppliers and agents would also work with our tour leader to ensure that the best medical facilities and practical assistance was available. 

If you were showing symptoms of Covid-19 whilst on one of our holidays, or return a positive test result, we would ask you NOT to join our walking programme or to share transport/meals with other members of the group and it would be necessary for you to immediately follow the local rules for self-isolation.   With a positive test result, you are legally required to self-isolate, irrespective of your vaccination status. If you have been in close contact with someone who has tested positive, we would ask that you also take a Covid-19 PCR test even if you are symptom free.  

Any extended period of self-isolation would be at your expense although our head office operational team have a huge wealth of experience in supporting our tour leaders and customers overseas together with a team of external experts who can be called upon for additional guidance, support, and advice. Your travel insurance may cover these costs so please check your individual policy.

What does the future of travel and overseas holidays look like?

It is no secret that the tour industry has been a major casualty of this pandemic, with overseas travel severely curtailed, and it is likely that the industry as a whole, will take time to recover fully. However, whilst we have all had time at home, so many have discovered the joy and benefit of walking and being outdoors. Exploring on foot really is the best medicine and we are as committed as ever to not only providing great walking holidays but supporting local communities overseas who benefit from our ‘small group’ tourism. 

Although our post pandemic portfolio may be smaller than before, we fervently believe that sustainable tourism will be more important than ever, we know what a huge privilege it is to be able to travel freely and by leading small groups, supporting local and global charitable causes and approaching all that we do ethically, we're able to minimise any adverse effects of our activities. We strive to work with local guides, transport, porters and food in order to benefit the local economy without exploitation.  See here for more of our initiatives. 

More Information

Our protocols are guided by the WTTC (World Travel & Tourism Council), UNWTO (World Tourism Organisation), the European Commission and local government regulations and include personal protection, extensive disinfecting, and physical distancing measures. We have reviewed and enhanced our health and safety policies and procedures to consider the new challenges posed by coronavirus. We endeavour to ensure that all our suppliers and partners are implementing new minimum standards that emphasise increased hygiene and sanitation.

This page is a summary of the extensive steps we are taking. Should you wish to know more, you can download the safety guidelines we have provided to our team for a more detailed breakdown of the measures we have put in place.

For more information relating to the Coronavirus outbreak, see:

LAST UPDATE Tuesday 25th January 2022

Safe Travels

We have reviewed and enhanced our health and safety policies and procedures to take into account the new challenges posed by coronavirus. We endeavour to ensure that all our suppliers and partners are implementing new minimum  standards that emphasise increased hygiene and sanitation.

Ramblers Walking Holidays and Adagio have received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with assurance that we have adopted health and hygiene global standardised protocols – so you can experience ‘Safe Travels’.


We're Good to Go

We're Good to Go! In partnership with the National Tourist Organisations of Great Britain and Northern Ireland this certification recognises that we have confirmed that we have followed government and industry COVID-19 guidelines, ensuring  processes are in place to maintain cleanliness and aid social/physical distancing.

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